This ethical policy outlines our core values and aims to provide you with guidelines for the products we sell and the services we offer.

Practitioner Code of Ethics

Creation Date: 01 May 2026

Professional Boundaries

Amanda Norman will maintain professional boundaries that consist of the following: –

• Relationships will be of a high professional standard while demonstrating due diligence of care, skill, and integrity at all times
• Under no circumstances will personal, sexual, or financial relationships be formed with clients
• Will never request the removal of clothing except for coat and footwear

Informed Consent

Amanda Norman will ensure that all clients have the autonomy to make decisions about their own care.

• Will provide clear details on what the therapy entails, its duration, expected number of sessions, and fees before treatment begins
• Every client has the right to refuse treatment or terminate it at any time
• Consent is voluntary and informed

Confidentiality and Data Protection (UK GDPR)

Amanda Norman complies with the Data Protection Act 2018 (GDPR).

• Will securely store all personal and medical data
• Keep records for a period of 8 years (or until age 25/26 for children).
• Information will only be disclosed without consent if there is a legal requirement (e.g., court order) or if there is a serious risk of harm to the client or others.

Professional Competence and Integrity

Amanda Norman commits to the following: –

• Always offer a polite and considerate service to clients
• Will not discriminate against age, disability, gender reassignment, race, religion and belief, or sex and sexuality
• Will only offer therapies for which she is qualified and insured to do so
• Practice only within the limits of her competence and know when to refer
• Always act in the best interests of her clients and treat them with respect while respecting other practitioners and health professionals
• Will endeavour to uphold her profession’s reputation through her behaviour
• Will never claim to ‘cure’ or diagnose medical conditions. If a client presents with a medical condition, she will refer them to their GP
• Remain committed to continuing her professional development. In addition: –
  • Obtain extra support and supervision as required
  • Maintain her own personal growth and spiritual practice outside of her complementary health practice
• Commit to being a member of a professional membership body to ensure professional integrity and competence. This also allows her to be held accountable via disciplinary procedures with clear complaint procedures.

Teaching Code of Ethics

Creation Date: 01 May 2026

Mission Statement: Healing Through Diverse Training

I, Amanda Norman, offer inclusive, professional training programmes for spiritual growth and holistic healing. My goal is to empower individuals of all backgrounds to begin their journeys towards self-discovery, resilience, and wellness. I also believe in the importance of setting a professional standard that creates value, integrity and safe practice not only for myself, but for my students who go onto practice professionally.

I honour every participant’s story and perspective. My training and treatments support healing and inspire lasting, positive transformation for individuals and the wider community.

I currently am a professional member of the International Practitioners of Holistic Medicine; UK Reiki Federation and I am registered with the CNHC for Reiki treatments. I am also insured to practice and deliver training.

I uphold high standards in holistic care, and I update my skills to follow current industry guidelines. My treatments and training always reflect best practices.

Healing is a lifelong, personal journey. I value education, evidence-based practice, and compassion in my courses. I offer tutor support and additional workshops to further enhance continual professional development. In addition, I offer select healing treatments before formal training so that you can choose your best path and finally, I offer a free discovery call to discuss suitability prior to training or treatment.

I blend respected spiritual traditions with modern methods. My programmes foster renewal for physical, emotional, mental, and spiritual well-being. I promote kindness, respect, and individuality to help everyone realise their potential and contribute to a strong community.

Competence: Amanda Norman only offers workshops, classes, and training in therapies for which she holds recognised qualifications and adequate Professional Indemnity Insurance. All her ‘professional certification courses’ have been professionally assessed for insurance purposes. Upon successful completion of a professional certification course, her students can apply for insurance. Amanda will state who the insurance or accreditation third party is.

Amanda commits and engages in continual professional development (CPD) and is self-critical, which fosters growth, integrity, and professionalism.

Holistic Disclaimer: Amanda explicitly states in all training and practices that the practice does not replace any professional medical treatments. Instead, it complements it well. All students are taught never to interfere, diagnose or advise clients to discontinue prescribed medication.

Assessment Integrity: Amanda will always ensure that assessments are rigorous and that certification is awarded to students who demonstrate safety and competence. At a minimum, all ‘professional certification courses’, will require the following: –

• A minimum of 40 hours in person training
• Five written case studies demonstrating safety and competence
• Twenty question assessment with a pass rate of 80%
• Practical assessments

Plagiarism & Conduct: Amanda Normans reserves the right to withhold certification for misconduct or failure to meet professional suitability standards.

Mutual Respect and Inclusion

Inclusivity & Respect: Amanda will foster respect for different cultures, beliefs, and habits, treating diversity as a strength.

Equality: Amanda welcome’s students and clients regardless of age, disability, gender reassignment, race, religion, or sexual orientation, as outlined in the Equality Act 2010.

Student & Client Welfare

Informed Consent: Amanda will state the required criteria for a course and discuss this as part of your enrolment process. Roles and responsibilities will be discussed to ensure that there are no barriers that will prevent learning.

Professional Boundaries: Amanda will maintain a clear distinction between professional and personal relationships. Any exploitation of the power dynamic (financial, emotional, or sexual) is strictly prohibited.

Dignity & Privacy: Amanda will ensure student and client modesty is always respected, especially during practical sessions involving physical touch.

Unacceptable Behaviour: Amanda will immediately challenge any discriminatory language or exclusionary behaviour between students in the classroom to maintain a safe, supportive atmosphere for everyone.

Safe Learning: Amanda will provide a safe learning environment to aid your learning. Good lighting, well ventilated, with safe equipment and furniture. Structured sessions with clear aims together with a variety of teaching methods, will assist learning, and encourage participation with regular support and feedback.

Safeguarding: Amanda will ensure the safety and welfare of young people and adults at risk, behaving in a way that protects them

Confidentiality and Data Protection

Amanda will handle all personal data—including student records and client consultation forms—in strict accordance with UK Data Protection laws.

Record Retention: Student and treatment records will be kept securely for a minimum of seven years to meet insurance and legal requirements.

Definitions

Professional Certificate: A course that will allow a student once successfully completed and awarded a certificate, to practice professionally.

Ethical Products

Here at Gemstone Tarot and Healing, we make every effort to ensure that the products we sell are ethically sourced and environmentally friendly.

Crystals

We are aware of the passionate debate ‘raping of the land‘ and we want to assure you that we do our very best to ensure our suppliers are sourced based on their ethical policy.

Our main supplier of crystals and rocks has personally visited his suppliers in Brazil, India, China, Madagascar and the USA and has never witnessed or heard any stories of unethical or exploitative practices. They purchase their crystals from uncapitalized individuals who extract crystals as their sole source of income, in areas where no other sources of income are available.

Gemstone Beads

My main supplier of gemstone products used for jewellery, obtain their products from established lapidaries, who comply with their own countries required safety and employment laws.

Although they are satisfied with the lapidaries they use, they cannot verify the source of stone used as their suppliers source rough from a wide variety of supply.

They source internationally, direct from manufacturers with whom they have developed close working relationships and have visited in their factories over the many years of business and they can vouch for the above, from their own enquiries.

.925 Sterling Silver Jewellery

My main supplier of .925 sterling silver support a small fair trade silversmith business based in Jaipur. They also recycle their old silver for new production with one of their chain manufacturers.

All silver is lead and nickel free and complies with EU regulations.

EU Regulation No 1907/2006 concerning Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH) regulates the use of Nickel, Lead and Cadmium in jewellery products.

Entry 27 of Annex XVII of REACH concerns the EU Nickel Directive & requires compliance with British Standard BS EN 1811:2011+A1:2015

Goloka Seva Trust

We stock Goloka products because 100% of their proceeds goes to charitable activities like: –

• The Akshaya Patra Foundation (mid day meals for under privileged children)
• Education and vocational training for widows of Vrindavan in making incense and dhoop
• Aiding poor students with scholorship

If you have any questions or concerns, please do not hesitate to contact us for the further information.